Usability Engineering & UX Consulting

Offering

Flexible and scalable human-centred design activities for the scale and needs of your project.

• quantitative & qualitative user research, e.g. surveys, VoCs, contextual inquiry and interviews, journal studies, field observations, eye tracking
• quick analytical usability reviews and inspections, e.g. heuristic evaluations, cognitive walkthroughs
• empirical usability & UX assessments, e.g. formative and summative usability testing, benchmark studies
• rapid prototyping & interaction design, e.g. storyboards, style guides, clickable prototypes
• documentation, e.g. user requirements specs, interaction and user interface style guides and specifications

Value

• Achieve a good usability and user experience. Systematically.
• Assess & improve the UX and CX of your solution.
• Harness complexity. Prioritize requirements & gain focus.
• Reduce user-related project risks, and improve user-acceptance.
• You get a pragmatic approach that fits your needs.

Embed & Grow UX Capabilities

Offering

Individually tailored mix of:

• awareness-sessions and change management activities
• training curriculum
• establishing best practices & show cases
• establishing tools, methodology, processes, and staff according to your organisational context and requirements
• coaching of UX roles and ambassadors
• development of your individual UX strategy-playbook

Value

• Accelerate and strengthen your UX team's impact.
• Have all the right skills, knowledge, processes, and tools inhouse.
• Become more customer-& user-centric.
• Future-proof your business.

Customer-Centric Innovation

Offering

From the first idea generation workshop to the final design specification and to the actual introduction of a new solution: yasashii applies a combination of tools, knowledge & skills from various disciplines and backgrounds, such as

• design thinking
• human-centred design
• business analysis & requirements engineering
• innovation management
• change management

Value

• Discover, create & evaluate innovative digital solutions & services.
• Engage your team and customers in a skill- and team-building experience.
• Re-direct multidisciplinary knowledge & experiences towards creative problem solving.
• Through the combination of Design Thinking and Design Doing (HCD & usability engineering), great ideas actually end up as easy-to-understand and well-accepted solutions.
• Mitigate acceptance risks & succeed with your digital transformation project.

Usability-Training & Beyond

Offering

• UX, CX, usability training
• beginner to expert level
• role-specific focus: ux professionals, project managers, business analysts, requirements engineers, SMEs, solution architects, developers, or upper management.
• 3h up to 4 days
• 6 to 20 participants
• on your premises or in a suitable location close to you
• certification preparation

Value

• Build and enhance your UX expertise.
• Work with an experienced trainer.
• Learn from tons of real-life examples and engage in hands-on exercises to practice new skills.
• Get a training that is adapted to your industry context and specific challenges of various roles.